At Machine Fitness, we want you to be 100% happy with your order and if we receive the returned product within 14 days of you receiving it we will issue an exchange, refund or credit note*. See our full returns policy click here.


1. Fill out our returns form, use the editable boxes to complete the form and print it out. Place inside the parcel so our returns team know exactly what to do with it. Click here to download our returns form. 

2. Cut and attach the complete returns address label to the front of your package so it can be clearly read.

3. Send your parcel back to us. Please note Machine Fitness takes no responsibility for returned items that do not reach us. We recommend that you send your returns via a tracked and insured delivery service. 

4. After your return is received a member of our returns team will process the return and notify you via email once it is completed.

Please ensure you have fully read and understood our returns policy before proceeding to post your item(s) back to us.